24/7 Live Answering Services in Birmingham, Alabama
AnsweringService-Birmingham.com is brought to you by AnswerNet, your best choice for quality answering services in Birmingham.
Our Birmingham call center specializes in handling contacts for a variety of demanding industries, including food services, hospice, healthcare providers and emergency services.
Contact us for a free consultation.
Additional customized answering services and other call center services are available through AnswerNet's corporate office to meet any need.
AnswerNet is a nationwide full-service provider of Inbound, Outbound, Automated and Business Processing Outsourcing (BPO) Call Center Solutions.
The AnswerNet Birmingham call center is one of 25+ locations that provide call center services and telephone answering services throughout North America.
Read more below or contact us now for information about our services.
OUR SERVICES
TELEPHONE ANSWERING
Telephone Answering Services may include 24-hour live agent answering, customized message taking, multiple delivery options and local numbers for call forwarding or direct use. Multilingual agents available.
VIRTUAL RECEPTIONIST
Our Virtual Receptionist Services can include 24/7 Telephone Answering, Email Response, message taking, fax answering, Order Entry and online Appointment Scheduling. Customizable for any business.
APPOINTMENT SCHEDULING
Our agents can answer your calls and schedule your appointments 24/7, using our online scheduling program or yours. Perfect for any business or medical office needing Appointment Scheduling and reminder services.
ORDER ENTRY
Our live agents will take your sales orders by phone 24/7 for your website, store or direct mail campaigns and enter the data in your online forms or portals. Extend your business hours and enhance your sales without increasing your staff.
CUSTOMER CARE / HELP DESK
Our call center agents can act as your customer service department 24/7, answering customer calls and FAQs, providing Help Desk Services, and escalating any unresolved issues to the appropriate person on your staff.
TELESALES
Professional Telesales agents work from dedicated outbound call centers providing Customized Sales Campaign Services, Program Management, Lead Generation, Up‐selling/Cross‐selling, Appointment Setting, Seminar/Event Registration and more.
Get our Answering Services Brochure
About Us
AnswerNet was established in 1998, with the roots of the company dating back to 1929, and has proudly provided quality, award-winning call center services to Birmingham and the Alabama region for many years.
AnswerNet has 25+ contact centers within the continental United States and Canada, providing a vast range of services including Telephone Answering Services, Appointment Setting and Confirmation, Customer Support, Sales, Lead Qualification, and Market Research. These are only a small selection of contact management solutions provided to thousands of clients every year.
Our AnswerNet Birmingham call center is located in the city of Birmingham, AL.
Mission:
AnswerNet’s mission is to provide our customers with the people, services and technology to allow them to run their businesses, their way.
Outsource to AnswerNet
By outsourcing call center services to AnswerNet there is no need for you to invest in more resources, technology or facilities. We can save you money and time as your trusted third-party provider, handling various business processes from Telephone Answering and Virtual Receptionist services to Customer Service and CRM Hosting.
Contact us for a free consultation or quote.
